Returns Policy

Please read all conditions below. sa.dstmeonline.com reserves the right to refuse a return, refund, or exchange request. Claims for damaged or missing items must be made within 12 hours of receipt.
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Returns

Returns accepted within 14 days of purchase. Call us to initiate: +966 53 721 0308

  • Items must be unused, in AS SOLD condition, in original box with all accessories, manuals and packing material.
  • Factory packaging/seals must be undamaged. Re-pack carefully as received.
  • Include invoice. For defective items, attach a separate note describing the defect.
  • ⚠ Do NOT write or mark on the product carton or product itself.
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Sending Your Return

Return by yourself or via courier. Return delivery charges are the customer's responsibility.

DSTME Solutions Company LLC  ·  Office #31, 2nd Floor, Jarir Center, Al Malaz District, Riyadh, KSA
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Order Cancellation

Cancel within 12 hours of placing your order. Contact us by phone or email as soon as possible.

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Refunds

Refunds are processed through the original mode of payment only.

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Contact

Phone / WhatsApp
+966 53 721 0308
Hours
Sun – Thu  ·  9:00 AM – 6:00 PM